3jl Privacy Policy – Your Data, Handled with Care

When you register and use 3jl, we collect the personal information needed to create and manage your account securely. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is necessary to process deposits and withdrawals via GCash, Maya, and other local channels. During your use of the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs to help us detect fraud and maintain platform security. Location data at the country level may be collected to ensure compliance with Philippine gaming regulations and to restrict access from prohibited jurisdictions. All information collected is limited to what is genuinely necessary for the operation of the platform — we do not collect data beyond what serves a clear, legitimate purpose. If you contact our support team through the FAQ page, any messages or attachments you send may also be retained as part of your account record.

The personal data we collect is used exclusively to operate, improve, and protect the 3jl platform for players across the Philippines. Your account details allow us to verify your identity, process your bets, and ensure that winnings and withdrawals are credited to the correct person. Transaction data is used to process deposits and payouts in Philippine pesos accurately and without delay, and to generate the account statements available in your player dashboard. Technical and session data helps our team identify unusual login patterns, prevent unauthorised access, and respond quickly to any security incidents affecting your account. We may use your contact details to send you important account notifications — such as password changes, deposit confirmations, or updates to these policies — but we do not send unsolicited marketing messages without your explicit consent. Aggregated, anonymised usage data may be analysed internally to improve platform performance, fix bugs, and develop new features that better serve Filipino players. We will never sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

3jl does not sell or share your personal data with third parties for advertising or marketing purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors that handle GCash and Maya transactions, identity verification partners, and cloud infrastructure providers — but these parties are contractually bound to use your data only for the specific service they provide to us. In cases where we are legally required to disclose information — such as in response to a valid court order, a request from the Philippine Amusement and Gaming Corporation (PAGCOR), or other competent regulatory authority — we will comply with our legal obligations while taking reasonable steps to notify you where permitted by law. If 3jl undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is necessary for the operation of the platform. Any third-party service provider with access to your data is subject to regular review to ensure ongoing compliance with our privacy standards. If you have concerns about how your data is shared, you are welcome to raise them through the FAQ page.

As a registered player on 3jl, you have clear rights over the personal data we hold about you, consistent with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. You have the right to access a copy of the personal information we hold on your account at any time by submitting a request through the FAQ page. If any of your personal details are inaccurate or out of date, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. If you believe your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also withdraw consent for any data processing that is based solely on your consent, though this may affect your ability to use certain features of the platform. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed throughout the process.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and audit requirements applicable in the Philippines. Financial transaction records are kept for a minimum period as required by applicable anti-money laundering regulations and PAGCOR licensing conditions. Once data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. 3jl uses industry-standard security measures to protect your data, including encrypted data storage, secure HTTPS connections for all platform communications, and access controls that limit who within our organisation can view sensitive account information. We conduct regular internal reviews of our security practices and update them in response to emerging threats and best-practice guidance. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — if you suspect your account has been compromised, please change your password immediately and contact us via the FAQ page. You also play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. The most current version will always be available on this page, and the "Last updated" date at the top will indicate when the most recent revision was made. If we make a material change to how we collect or use your personal data, we will take reasonable steps to notify you — for example, through a notice on the platform or via the contact details associated with your account. Continued use of the 3jl platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about this policy or about how your data is processed, the FAQ page is the best place to start. Your trust matters to us, and we are committed to being transparent about our data practices at every step.